Most of our gowns are custom size, which means they are produced one by one. Take up to 4 - 7 weeks to ship.

This Privacy Policy describes how www.rosymae.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at service@rosymae.com or by mail using the details provided below:

Company Name: Shanghai Jinniang Wedding Dresses & Formal Gowns Co.Ltd
Address: #3,Yangmingxincheng,No.1188, jiangpu road, Yangpu,Shanghai, China
Email: service@rosymae.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We collect the following types of information:

  • Device Information: Such as the web browser version, IP address, time zone, and cookies installed on your device. This helps us load the site correctly and analyze site usage.

  • Order Information: Such as your name, billing and shipping address, payment information (including credit card numbers, PayPal email, etc.), email address, and phone number. We use this to fulfill your order and communicate with you about it.

  • Customer Support Information: Any information you choose to provide when you contact us.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We may share information about your use of the Site, your purchases, and your interaction with our ads on other sites with our advertising partners.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, offers, and promotions.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in your browser settings. Disabling cookies may limit your experience on our site.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top will reflect the latest version.

Complaints

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.